Introduction to Portal

Introduction to Portal

Welcome to the Colonial Help Desk Portal!

There are 4 sections to this portal.

Home

In the Home section, you will find links to add and view tickets and to view articles. On the right, you will see links to some commonly used resources.

My Area

Here you will be able to create new tickets and view tickets you have previously submitted (currently open, on hold, and closed). You can also view/edit your profile (name, email, photo, etc.).

Knowledge Base

View helpful articles such as this one :)

Community

This is a forum where you can have conversations with other users.